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One hygiene specialist in Sodexo:
One Hygiene & Safety Officer’s daily work mainly involves:
- Make regulations upon hygiene and fire fighting work according to specific situations of different operation sites
- Conduct regular checks and examination on Hygiene and Safety at Operation sites
- Organize staff trainings on Hygiene and Firefighting knowledge
- Assist in handling emergencies related to Hygiene and Firefighting
- Etc…
One Training officer in Sodexo:
In Sodexo, one Training officer’s daily work mainly involves:
- Design, coordinate and/or present training courses and programs necessary to meet training needs and manage this activity
- Ensure all training activities and materials meet with relevant organizational and statutory policies indicated by Sodexo Management Academy (SMA)
- Foresee potential problems by monitoring complaints, training flow and employee performance
- Be able to evaluate training results and monitor changes (follow up on progress evaluation)
- Be able to effectively report and follow up on training programs, activities, cost, performance, etc.
- To maintain up-to-date training record and any other administrative associated functions
- To ensure smooth communication with site trainers and functional expertise…
One Unit Manager in Food Services in Sodexo:
One Food services Unit Manager’s daily work mainly involves:
- Establish and keep a good relationship with the clients on a daily basis and ensure the satisfaction of the clients’ employees
- Implement Sodexo quality standards in operational management and protect Sodexo’s good images in the eyes of the clients, customers and visitors
- Understand Sodexo service offers and make reports on business potentials of the operation site to the superior Area Manager
- Ensure the stability of the site’s financial operations on the basis of the targets set by Area Manager
- Train and supervise the staffs and maintain the stability of the staff force
- Administrative Details Management and Reporting
One Unit Manager in Facilities Management in Sodexo:
One FM Unit Manager’s daily work mainly involves:
- Communicate with the clients regularly to establish and maintain a good bilateral relationship
- Supervise the implementation of Sodexo quality standards at the operation site
- Conduct client satisfaction survey, collect customers’ opinions/complaints and make relevant reports to the superior Area Manager, on a regular basis
- Understand Sodexo’s service offers and assist Area Manager in doing researches on the business potentials of the operation site
- Ensure the staffs receive correct and regularized trainings and materialize a considerable staff retention rate
- Introduce Sodexo to clients and visitors in appropriate ways
One Area Manager in Sodexo:
One Area Manager’s daily work mainly involves:
- Make timely communication with the clients to ensure site operation teams function well and to make improvement proposals
- Supervise the implementation of Sodexo quality standards in operational management
- Communicate with other relevant Departments within Sodexo to obtain relevant and timely supports for the operation sites under his charge
- Make check tours at the operation sites regularly, to know about how site operation is going on and to supervise each operation site implementing company policies and accomplishing operation goals
- Hand in required reports regularly according to company’s regulations and clients’ requirements, to let our clients better understand Sodexo’s services
One Business Development Executive in Sodexo:
One Business Development Executive’s daily work mainly involves:
- Develop new clients to increase Sodexo’s market share in key segments. Be responsible for pre-sales and sales development through close team work with dedicated team leader, and selected partner channels. Be the competence point of contact on Sodexo service offers and businesses
- Be the interface point with relevance for product and business knowledge, product strategies, marketing events and tendering co-ordination
- Support the Regional Business Development Director and BD teams and be an integral part of contract negotiation and post-sales services
- Identify the expectations of the potential clients and make service proposals and bidding documents accordingly
- Ensure the implementation of Marketing & Sales Plan and respond to Invitations for Bid
| 2008 Indicator
Retention Rate |
| The retention rate for fiscal 2008 across all categories
of employees of Sodexo was 61.5%. |