Leading-Edge Solutions

Improving the Consumer Journey

Innovative solutions and cutting-edge technologies help us offer advanced level of service for our clients and consumers. Digital technology is now more than ever critical for enhancing the daily guest experience. For example, some of the solutions available are:

• Digital applications to help deliver better experiences, choice, and convenience and allow our guests to make informed decisions while limiting infection exposure risks. Sodexo offers a variety of scalable apps that can help you make it easier for your employees to take care of business while taking care of themselves.  
• Innovative food service solutions integrating digital technology to facilitate faster and easier access to delicious, nourishing food choices at a proper physical distance such as with virtual restaurant delivery, digital retail services, and click & collect. 
• Robotics to help us keep spaces clean, comfortable and safe, and autonomous delivery to make offers ultra-convenient.
• Artificial Intelligence to help us optimize our services and reduce wait times at checkouts.

Enhancing Efficiency and Safety with a Positive Impact  

Whether our consumers are at the office, in class, at home… or at any Sodexo site, we leverage leading-edge solutions to maximum efficiency, reinforce healthy and safe environments while reducing our environmental impact. Some of the solutions we’ve deployed include: 

• Virtual Reality training sessions to improve on-site health and safety standard. 
• Service Robot to bring unique social interaction and experience
• Sodexo SEEFOOD Smart Cashier Solution to leverage AI to improve check-out efficiency
• Sharp FM Digital FM solution to improve work efficiency, service quality and consumer experience
• Smart Retail: make self-check-out via face or QR code scanning to experience “Grab & Go”
• Sodexo New Food Model (Strategic partnership with Meican)：Establish one-stop B2B Food digital platform